Technical Help

?How to get Initial UserID & Password:

The following instructions will help you through the process of getting your NSU User ID and password. You will use this information to gain access to all of your NSU electronic tools and resources like email, transcripts, financial aid correspondence, computer and library labs, and much more…it is very important!

Continue to the Self Service Password site to complete your User ID and Password setup.

Alternative Ways to Obtain your Userid and Reset Your Password

If you are able to come to the Tahlequah Campus, you can visit the Microcomputing Services Center on the third floor of the NET Building. There, an MSC Staff member can verify your identity, and allow you to reset your network passwords. Please bring your NSU ID Card or other photo identification when you visit.

If you are not able to come to campus, you can send an email to: and request to have a temporary password reset link sent to your external email address. This link will allow you to reset your password from anywhere in the world. In order to verify your identity via email, you will need to include the following information in your email request:

  • First Name
  • Last Name
  • Last 4 digits of your SSN
  • Birth Date
  • NSU Userid

How to change your password:

Continue to the Self Service Password site to change your Password.

In Person, you can visit the information desk on the first floor of the Webb Building in Tahlequah.

?Questions About Remote Access to Library Databases:

Go to our Remote Access FAQ:

You need your NSU User ID and Password to access most Library Databases.

?BlackBoard at NSU

Blackboard NSU Student Guide.
Center for Teaching and Learning's Blackboard page

?NSU Webmail

Access your NSU Gmail on the Internet.


VPN - Private Network For access to the L and I drives off campus.

?Wireless Computing at the Library

The library has wireless Internet connection on all three floors and in Broken Arrow and Muskogee. This allows for laptops and ipads to be checked out and used anywhere in the library. Patrons can also bring in their own laptops and connect to the wireless network.

“NSUWireless” is NOT encrypted. Information sent or received can be intercepted by anyone connected to this wireless network. Access to internal resources is provided by NSU VPN

?Need Help with Research or Library Reference Questions?

Go to our Research Help Page:

Page maintained by Linda West
Last Updated: May 18, 2017