Northeastern State University Broken Arrow
John Vaughan LibraryNSU Libraries
 

Technical Help

                IM the Answer

?How to get Initial UserID & Password:


* Using Excels:
-- Call Excels at extension 5580 if on campus, or (918) 458-0888, from off campus and choose options 1, 8, and 5. You will need your Social Security Number (SSN) and Personal Identification Number (PIN).

* Using Web Services:
-- Go Online at https://osage.nsuok.edu:8443/nsuEntry.shtml

Note: Your PIN is initially your Date Of Birth (mmddyy)

How to change your password:

* Visit: You will need Proof of Identity (NSUID & UserID)
-- Tahlequah Campus:
+ Microcomputing Service Center (MSC) NET Building, 3rd Floor, Room 320. 7:45 a.m. - 5:15 p.m., Monday thru Friday
+ Ask a NET Lab Attendant, NET Building, Rooms 212 and 213, 6 a.m. thru 2 a.m., daily.

-- Muskogee Campus:
+ Ask a NET Lab Attendant, Administration Building, Room 116, 4 p.m. thru 9 p.m., Monday thru Thursday.
-- Broken Arrow Campus:
+ Ask a NET Lab Attendant, Building B, Room 137, noon thru 9 p.m., Monday thru Friday, and 4 - 9 p.m. Saturday and Sunday.

* Email: You will need Proof of Identity (UserID & SSN)
-- Email help@nsuok.edu. This is monitored 8 a.m. thru 5 p.m., Monday thru Friday.

?How To Resolve a Problem with my:

* UserID:
-- Visit: You will need Proof of Identity (NSUID)
+ Tahlequah Campus:
# Microcomputing Service Center (MSC) NET Building, 3rd Floor, Room 320. 7:45 a.m. - 5:15 p.m., Monday thru Friday
# Ask a NET Lab Attendant, NET Building, Rooms 212 and 213, 6 a.m. thru 2 a.m., daily.
+ Muskogee Campus:
# Ask a NET Lab Attendant, Administration Building, Room 116, 4 p.m. thru 9 p.m., Monday thru Thursday.
+ Broken Arrow Campus:
# Ask a NET Lab Attendant, Building B, Room 137, noon thru 9 p.m., Monday thru Friday, and 4 - 9 p.m. Saturday and Sunday.

-- Email: You will need Proof of Identity (UserID & SSN)
+ Email help@nsuok.edu, or click here . This is monitored 8 a.m. thru 5 p.m., Monday thru Friday.

* Password:
-- Visit: You will need Proof of Identity (NSUID)
+ Tahlequah Campus:
# Microcomputing Service Center (MSC) NET Building, 3rd Floor, Room 320. 7:45 a.m. - 5:15 p.m., Monday thru Friday
# Ask a NET Lab Attendant, NET Building, Rooms 212 and 213, 6 a.m. thru 2 a.m., daily.
+ Muskogee Campus:
# Ask a NET Lab Attendant, Administration Building, Room 116, 4 p.m. thru 9 p.m., Monday thru Thursday.
+ Broken Arrow Campus:
# Ask a NET Lab Attendant, Building B, Room 137, noon thru 9 p.m., Monday thru Friday, and 4 - 9 p.m. Saturday and Sunday.

-- Email: You will need Proof of Identity (UserID, & SSN)
+ Email help@nsuok.edu. This is monitored 8 a.m. thru 5 p.m., Monday thru Friday.

?Questions About Remote Access to Library Databases:

Go to our proxy FAQ: http://library.nsuok.edu/indexes/proxy.html

?BlackBoard at NSU

Find your online classes and assignments that use our EReserves.

?NSU Webmail

Access your NSU mail on the Internet.

? VPN - Private Network

(Off campus only)

?Wireless Computing at the Library

The library has wireless Internet connection on all three floors. This allows for laptops to be checked out and used anywhere in the library. Patrons can also bring in their own laptops and connect to the wireless network, by following these simple steps:

Configuring Laptops for the Wireless Network: 1. Right click on your wireless network adapter (icon in the task bar or control panel).
2. Click on View Available Wireless Networks.
3. Click on Advanced or Change the order of preferred networks (SP 2).
4. Click on advanced and select Access point (infrastructure) networks only
5. Be sure that the "Automatically connect to non-preferred networks" is not checked.
6. Remove any networks showing under preferred networks
7 Click on the Add button.
8. Network Name (SSID) is Private.
9. Network Authentication is Open and Data Encryption is Disabled.
10. Click OK to add the SSID and OK again to close the window.

The wireless network currently provides almost comprehensive connection on all three floors, and work is underway to further reduce the number of “dead spots.” Additional information on policy and procedures is available at the Reserve desk or call ext.3232.

?Need Help with Research or Library Reference Questions?

Go to our Need Help Page: http://library.nsuok.edu/reference/refhelp.html


Library SiteWeb 
Page maintained by: Linda West
Last updated: July 4, 2007

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