PERSONNEL:
Mike Shehi resigns on June 30. Access Services/Technical Support Services split. Darren Tobey named Coordinator of Access Services (Circulation, Reserve, Interlibrary Loan/Document Delivery, Periodicals, Shelf Maintenance). Helen Hill Coordinator of Systems/Technology Support. (Unit administers library server, library database, library catalog software, and web server software, provides technical support for library personal computers and the library lab, and acts as the liaison with Microcomputer Services). Renee Ridge is named Coordinator of Interlibrary Loan/Document Delivery. Rickey Ray joins User Services staff on August 28. as Technology Support Specialist.			Bonnie Tiner resigns as User Services Technician on September 22. Renee Johnson transfers to User Services to fill the User Services Technician position on October 9. Helen Hill resigns as Systems/Reference Librarian, effective December 15. Rich Edwards joins the User Services staff as Systems Librarian/Reference Librarian on March 11. Jim Winterbottom resigns as Reference Librarian/Health-Sciences Coordinator on March 15. Fay Simms and Rita Mayes switch some of the job responsibilities. Fay assumes responsibility for student workers and Curriculum Materials maintenance. Rita assumes responsibility for fines, notices, invoices, and posting to AR, 3rd floor shelving and supervision, and circulation statistics.
NUMBERS:
The 2000-2001 User Services Activity Report is attached as Appendix A.
PUBLIC RELATIONS AND MARKETING INITIATIVES:
Library provides a hospitality room for parents waiting for Campus Connections students in summer, 2000. Count Dracula Blood Drive is held in the library studio on July 13. Three User Services Newsletters are published: September http://library.nsuok.edu/Us/Newsletter/sept2000.html; November http://library.nsuok.edu/Us/Newsletter/nov2000.html; March http://library.nsuok.edu/Us/Newsletter/march2001/march2001.html (new look). Government Publications prepares and sends a public service announcement to all radio stations in the 2nd Congressional District. New Faculty Library Orientation is held on September 12 in the new computer lab/classroom. Reference Librarians/Resource Coordinators send out a Faculty Survey to determine those services of the greatest importance to faculty. A library information packet including a pencil inscribed with the reference help address is given to each freshman student in the College Strategies classes. User Services Web pages are redesigned, and policies, procedures, collection development policy and organization chart are added. Book signing for Letha Albright, former library employee and author of Tulsa Time, is held on September 28. Extended library hours are announced to begin immediately after spring break. An additional hour is added to the schedule S-Th. National Library Week Activities include Scholastic Book Fair and Job Shadow Day for Muskogee High School students. The Faculty Library Survey reveals 6 areas of greatest importance to respondents: (1) Individual research assistance, (2) Collection development, (3) Workshops for faculty/electronic library resources, (4) One-hour credit classes to teach research skills, (5) Bibliographies of new library materials. Current contents service, current literature, (6) Course integrated library instruction sessions. Subject bibliographies. The library participates in Make a Difference Week by hosting the Day for Literacy (Teach a Tot) on January 18. Delores Sumner co-chairs the Symposium on the American Indian.
SERVICES:
Furniture, computers and printers are purchased and installed in the library computer lab/instruction room. A full schedule of classes and open labs monitored by student workers begins early in the fall semester. A decision is made to use the university’s Blackboard server for electronic library reserves. Blackboard is a course development software that some faculty are using for online courses. The course documents component is used to provide electronic access to reserve materials 24-hours a day, 7-days a week, from any location. Fastt Grant funds are used to purchase a PC and a scanner for the reserve desk to complete the electronic library reserves project. Telephones installed on the third floor are programmed to automatically ring at the Circulation desk when the receiver is lifted. Circulation researches invoices at least 12-years old, and an administrative decision is made not to carry forward old debts. Materials not returned are reviewed to determine if they need to be replaced. The Westlaw educational contract is changed to provide training passwords for Legal Studies students. Student lounge furnishings provide a popular place for reading, group study, eating, and sleeping. New photocopiers are installed which charge 15 cents per page, make change for bills up to $20, and accept Access cards for 10 cent copies. The interlibrary loan microprinter is set up to send fax and e-mail directly to the patron from microfilm. Remote patron authentication is accomplished to provide access to restricted JVL databases. Instructions are posted on the Indexes page for setting up the home computer’s browsing software (such as Netscape or Internet Explorer) to use the university server as a gateway or proxy. At year’s end, the Oklahoma Department of Libraries announces that a committee made up of academic, public and school librarians has replaced the statewide database subscription from Infotrac to EBSCO.
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